Know Thy Business #vDM30in30
Transcript
hi Steve Townsend from CTO visor calm with episode who Knowles vini m1330 we're in the middle of off so it is it is a it's a journey 30 tech videos 30 days we're going to talk about know thy business Sunday afternoon we're now talking about religion matter of fact we might be dispelling some religion when it comes to the role of IT with fans an enterprise few months ago talk to a pretty good server engineer guys pretty good at a job but we were going over
his HR goals for the year you don't have those top-down goals where you get goals that you can negotiate cat of everyone within IT or everyone from the business gives similar goals one of his goals was to make sure that his end product what he did for the company benefited the in use or somehow he improved the experience of the company's income in customer as the initial reaction was you know what I'm a server administrator houses administering the server benefit the widgets that we make the
end product the customer gives I was a little bit taken aback at first I'm thinking whoa whoa why are you here if you don't understand why a CEO or CFO has approved your original requisition how your job benefits the company in the end then work we need a different conversation I think that's one of the conversation started which is as a IT professional we've been focused on adding value and indirectly just by doing our jobs and our jobs have become the focus of the value of
MU that building servers or do administering virus protection systems doing security that those jobs in themselves are the business of IT well those aren't the business of IT the business of IT isn't a 10 able to business we've talked about digital transformation all month and businesses are starting to look at the value that their critical IP has an IT in touch whole property what value or what competitive advantage does i.t give you whether you're a server administrator and network administrator worried about how packets are going
to get from site ADA's hypebeast we need to understand the applications that run on top of our infrastructure and how they digitally transform the business how they in equal that this is how the business benefits from the reliability of a server that difficult down or the speak the values that we add from implementing hybrid I'm sorry hyper converged infrastructure whatever the job that we perform in IT it has a n value and we need to understand how that in value translates to our customer no matter
what the widget we serve whether it's creating product supporting the mission within the government frame supporting the mission within the not-for-profit what we do indirectly in sometimes directly impacts our end customer that's it for this C kill'uh visor vidiyum 30 and 30 30 text videos 30 days if you this is your first time watching go back youtube do I'm still on your virtualized gift tag and if you want to hear more of this CTO level SAS talk visit me on with the CTO visor calm subscribe
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