Comprehend - AWS Everyday
Transcript
hey it's Keith Townsend principal the CTO advisor we're on AWS every day AWS comprehend it is a sentiment analysis machine learning platform a little bit more than sentiment analysis you can do basic keyword search or identify pii the important thing is that it has AWS trained machine learning algorithms to do all kinds of business analysis I guess a large amount of data let's say that you have chat sessions email surveys email responses you want to scan these four sentiment and then have your team going do
deeper dive to either triage and contact these customers or you simply want to improve customer service but you don't want to go through the effort of doing the machine learning AWS comprehend
